Seller Help Center


(I)IS IT free to open your store?

Opening a store on COMBINE is absolutely free. You can open a store at any time and start selling as quickly as you can upload your products online.

(II)We do the heavy lifting.

Combine takes care of your free training, customer delivery, money collection, customer service, after-sales, and much more.

(III) Large Support Team.

Our large team of Vendor support specialists is always on hand to offer assistance and advice on any of your inquiries.

Reach Millions of customers

Combine is now all around Kenya with millions of customers countrywide, get the chance to show your products to millions of them every day.

(IV) BLACK FRIDAY

Maintain adequate inventory levels: Make sure you have enough inventory for all items included in the promotion. Any items that are out of stock should be removed from your store in advance.

Fulfill orders promptly: Timely order fulfillment is critical to optimizing sales and achieving excellent performance during this promotional period.

Set competitive prices: Prices should be set at, or below, market rates to attract a broader customer base.

(V)FLASH SALE

Maintain adequate inventory levels: Make sure you have enough inventory for all items included in the promotion. Any items that are out of stock should be removed from your store in advance.

Fulfill orders promptly: Timely order fulfillment is critical to optimizing sales and achieving excellent performance during this promotional period.

Set competitive prices: Prices should be set at, or below, market rates to attract a broader customer base.

 (VI)Order Management

Upon confirmation of a new order received in the seller's store, the seller shall ship and deliver the order at the designated order processing hubs, in a period not exceeding 6 hours.